Refund Policy

TERMS AND CONDITIONS FOR YOUR PURCHASE — PLEASE READ CAREFULLY BEFORE PURCHASE (company) reserves the right to refuse, cancel or suspend service, at our sole discretion.

Billing/Payment for Services (company) accepts payment via Shopify Payments. These transactions occur on a secure site.

All fees for training and consulting are paid in advance. Attendees to non-web based training seminars may be allowed, in some circumstances, to pay for enrolled classes at the time of the seminar by money order, corporate check or cash.

All web-based training sessions must be paid in advance by credit card, money order or corporate check.

“Money back guarantee & refund policy” does not refund fees associated with training sessions, estimating services or professional consulting.

If for any reason you (customer) is unable to attend a training or consulting session that has been purchased, customer will be rescheduled for the next available training session. (or another mutually convenient date in the future)

In the event that cancels or reschedules a training session or live event, you (the customer) will have two options: 1) rescheduling for a future training event or 2) a full refund.


Refusal of Service

We reserve the right to refuse, cancel or suspend services, at our sole discretion.

Limitation of Liability shall not be responsible for any claimed damages, including incidental and or consequential damages, which may arise from’s training services. shall not be responsible for any claimed damages, including incidental or consequential damages resulting from the lack of Insurance-carrier-specific training. All damages shall be limited to the immediate termination of service.

Disclaimers is not liable or responsible for problems relating to Insurance Carrier polices and/or procedures, Xactimate software or Xactimate Certification testing.

No guarantee is given or implied, that students (customers) will be able to pass Xactimate certification tests, upon completion of our training.

There is no guarantee, explicit or implied, that our training will result in any amount of earnings or any type of employment or employment offers.

Third Party Software: Xactimate

Xactimate software is owned by Xactware Solutions, Inc.; is not ‘certified by’ or ‘endorsed by’ the software vendor.

The ‘customer’ agrees to download and use the third party software at his/her own risk. does not warranty the software and does not offer support for the software.

Use of the third party software is at the sole discretion of the ‘customer’ and the ‘customer’ assumes all risk.